Privacy Policy

Lakewood Ranch AI ("we," "our," or "us") operates the website and digital services at https://lakewoodranch.ai (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our local directory, interact with our AI community concierge, submit business listings, or access our platform features.

By using Lakewood Ranch AI, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not access or use our Service.

We collect information that you provide directly to us, information collected automatically when you browse, and data from verified local business registries:

• Directly Provided Information: Contact details (such as name, email address, phone number, and business details) when you submit a listing claim, contact our concierge, inquire about advertising, register an account, or subscribe to updates.
• AI & Concierge Interactions: Search queries, prompts, and preferences entered into our AI community assistant or search interface to provide relevant local business recommendations and answers.
• Automatically Collected Data: Standard browser and device data, including IP address, browser type, operating system, pages visited, time spent on pages, referral URLs, and interactions with directory listings.
• Verified Public Business Data: Public business names, addresses, phone numbers, hours of operation, photos, ratings, and reviews from public records and Google Places Platform APIs to maintain accurate directory indexes.

We use the information we collect for legitimate business and community service purposes, including:

We use cookies, local storage, and similar analytics technologies to deliver a personalized and responsive experience:

• Essential Storage: Required for user session management, theme preferences (light/dark mode), and secure authentication via Firebase.
• Analytics & Performance: We use Google Analytics (GA4) with IP anonymization to evaluate traffic, page views, and engagement patterns across our directory.
• You can control cookies: You may adjust your browser settings to refuse cookies or alert you when cookies are being sent. Note that some features may not function properly if cookies are disabled.

We work with trusted third-party infrastructure providers to deliver our directory and AI features:

• Google Cloud & Firebase: For secure database hosting (Firestore), authentication, and cloud infrastructure.
• Google Maps Platform: For geocoding, place verification, mapping, and driving direction estimates.
• AI Model Providers & WebMCP / Muse Connectors: Search queries submitted to AI tools or external connectors (e.g. Meta Muse, WebMCP) are processed securely to return directory results without storing personally identifiable information in public model weights.
• We never sell your personal data: We do not sell, rent, or trade your personal information to third-party data brokers.

We implement industry-standard administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, alteration, or disclosure. All web traffic is encrypted using HTTPS / TLS.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our services, resolve disputes, and enforce our agreements.

Depending on your jurisdiction (including Florida and California privacy regulations), you have rights regarding your personal information:

• Access & Portability: You may request a copy of the personal data we hold about you.
• Correction: You may request corrections to inaccurate or incomplete business or contact details.
• Deletion: You may request the deletion of your account or personal information.
• Opt-Out: You may unsubscribe from marketing emails at any time using the link in our communications.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: